Privacy Policy

1. What Information Do We Collect?

Information you give us

When you request a quote, book a service, or contact us, you might share your name, address, phone number, email, details about your property and pest issue, your service history with us, billing information, and anything else you type into a form on our site.

Information collected automatically

Like most websites, ours quietly picks up some technical details when you visit — the pages you look at, your browser and device type, your IP address, the site that referred you here, and a general sense of your location (city-level, not GPS-precise).

Cookies and tracking

Session cookies help our site remember basic things while you browse, like whether a form is partway filled out. Analytics cookies help us understand which pages are useful and which aren't, so we can make the site better. You can turn cookies off in your browser's settings at any time — the site will still work, though a few conveniences may not.

Job applicants

If you apply to join our team, we'll collect your resume and whatever else you include in your application. We use that information only for hiring — nothing else.

2. How Do We Use Your Information?

We use the information above to:

• Schedule and carry out your pest control treatments
• Send appointment reminders and service reports
• Handle billing and payments
• Respond to your questions and requests
• Keep the pest-control records New Jersey regulations require us to keep
• Improve our website and how we serve customers
• With your consent, send occasional service reminders or promotions

3. Text Messages and Phone Calls

If you opt in to receive text messages from us — appointment reminders, service updates, or offers — you'll typically do so by checking a box or replying to a message. Consenting to texts is never a condition of doing business with us; it's entirely your choice.

Standard message and data rates from your carrier may apply. Reply STOP at any time to opt out, or HELP if you need assistance. Your mobile opt-in information and phone number are never shared with third parties for their own marketing purposes.

4. Who Do We Share It With?

Our team

Access to your information is limited to the employees who actually need it to schedule and perform your service.

Service providers

We work with outside companies that help us run the business — scheduling software, payment processors, review platforms, and marketing tools. Each of these is bound by confidentiality terms and only uses your data to do the job we've hired them for.

Legal reasons

We may share information if required by a court order or subpoena, or where necessary to protect safety or comply with regulations.

5. Links to Other Websites

This policy covers EcoFusion Pest Control's own website only. If you click through to a review site, social platform, or partner site, that site's own privacy policy applies — not ours.

6. How Do We Protect Your Information?

We encrypt data in transit, restrict internal access to what employees actually need, and process payments through PCI-compliant providers. That said, no method of transmission over the internet is 100% secure — we work hard to protect your information, but we can't guarantee absolute security.

7. How Long Do We Keep It?

We keep service and treatment records for as long as New Jersey pest control regulations require, and for as long as we have a legitimate business reason to. Other information is deleted once we no longer need it.

8. Your Choices and Rights

You can ask us to:

• Send you a copy of the personal data we hold about you
• Correct information that's out of date or inaccurate
• Delete your information
• Opt out of marketing emails and texts
• Stop non-essential cookies

Just email hello@ecofusionpest.com or call 833-959-1008 and we'll take care of it — we respond to all requests within 30 days. Depending on where you live, you may have additional rights under your state's privacy laws.

9. Children's Privacy

Our website is not directed to children under 13, and we don't knowingly collect information from them.

10. Changes to This Policy

If we update this policy, we'll post the changes right here with a new "Last updated" date. If a change is significant, we'll make sure it's easy to notice — not buried in fine print.

11. Questions? Get in Touch

If anything here isn't clear, or you'd like to make a request about your information, reach out any time.